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Your Visit

Your Visit

Welcoming You

We are looking forward to welcoming you to the theatre.

Please read the information below in planning your visit.

No quibble refund policy

Book your tickets today secure in the knowledge of our no quibble refund policy. If you find you are unable to attend, then just speak to our box office team.

Theatre Safety Measures

We continue to make sure everyone is as safe as possible visiting our theatre by managing audience arrival through two separate entrances and monitoring the air quality in our auditorium.

Face Coverings

We recommend that everyone aged 12 and over attending the Joseph Rowntree Theatre wears a face-covering whilst inside the theatre, unless exempt.

No longer able to attend

If you are ill and are no longer able to attend your show, please contact our box office team 01904 501935 and they will be able to organise a refund or credit your box office account for you to use on tickets for another show.


We are See It Safely approved, so you can feel confident and safe knowing that we are following the latest government and performing arts guidelines.